Image Solutions India provides professional creative outsourcing services to clients worldwide, including businesses and individuals in the European Union (EU) and the European Economic Area (EEA).
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2. Personal Data We Collect
Contact Information
Full Name
Company Name
Email Address
Phone Number
Country or Region
Project Information
Uploaded images
Videos
Design files
Videos
Project instructions
Business-related documents required to perform our services
Website Usage Information
IP address
Browser type
Device information
Pages visited
Cookies and analytics data
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3. Lawful Basis for Processing
We process personal data only when we have a lawful basis under GDPR, including:
Performance of a contract
Your consent
Compliance with legal obligations
Legitimate business interests, provided these do not override your rights and freedoms
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4. How We Use Your Personal Data
Your information may be used to:
Respond to enquiries
Prepare quotations
Deliver requested services
Communicate project updates
Process invoices and payments
Improve our website and services
Send newsletters or marketing communications where consent has been provided
Meet legal and regulatory obligations
We implement appropriate technical and organizational measures to protect personal data, including:
Secure file storage
Password-protected systems
Restricted employee access
Secure data transfer methods
Regular software and security updates
Internal confidentiality procedures
While no system is completely secure, we continuously work to safeguard the information entrusted to us.
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6. Client Files and Confidentiality
Image Solutions India understands that many client projects contain confidential or commercially sensitive material.
Client files remain the property of the client.
Files are used solely to provide the requested services.
We do not sell or disclose client content to third parties without authorization unless required by law.
Access to project files is limited to authorized personnel involved in delivering the service.
We are also willing to enter into a Non-Disclosure Agreement (NDA) upon request before commencing work.
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7. International Data Transfers
As Image Solutions India operates from India while serving clients globally, personal data may be transferred to and processed in India.
Where required, we take appropriate contractual and organizational measures to safeguard personal data during international transfers.
We retain personal information only for as long as necessary to:
Complete the agreed services
Meet contractual obligations
Comply with legal, tax, and accounting requirements
Resolve disputes
Enforce our agreements
Clients may request deletion of project files after successful completion of the project, subject to any legal retention requirements.
If you are located in the European Union or European Economic Area, you may have the following rights:
Right to be informed
Right of access
Right to rectification
Right to erasure ("Right to be Forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making and profiling
We will respond to valid requests within the timeframes required under applicable law.
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10. Exercising Your Rights
To exercise your GDPR rights, please contact us at:
Please include sufficient information to help us verify your identity and process your request securely.
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11. Cookies and Analytics
Our website uses cookies and similar technologies to:
Improve website functionality
Analyze visitor behavior
Measure website performance
Enhance user experience
For additional details, please refer to our Cookie Policy .
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12. Third-Party Service Providers
We may use carefully selected third-party providers to support our operations, such as:
Website hosting providers
Email service providers
Analytics services
Cloud storage providers
Payment processing providers
These providers are expected to maintain appropriate security measures and process personal data only as necessary to perform their services.
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13. Data Breach Response
In the unlikely event of a personal data breach, Image Solutions India will:
Investigate the incident promptly.
Take appropriate measures to contain and remediate the issue.
Notify affected individuals and relevant supervisory authorities where required by applicable law.
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14. Changes to This GDPR Statement
We may update this GDPR Compliance Statement periodically to reflect changes in legal requirements or our business practices.
Any updates will be posted on this page together with a revised Effective Date.
For any questions regarding this GDPR Compliance Statement or your personal data, please contact:
We are committed to responding to GDPR-related requests promptly and transparently.
